To report a pipeline emergency,
ExxonMobil Pipeline Company is committed to operating its pipelines in a way that protects public safety and the environment. We have developed a comprehensive integrity management plan that guides us in operating our facilities and pipelines safely, reliably and with environmental care. We regularly test and maintain our pipelines using cleaning devices, diagnostic tools and cathodic protection to detect corrosion.
We regularly patrol our pipeline routes on the ground and in the air and closely monitor our operations through a 24-hour control center. Sophisticated computers, alarms and other technologies are used to control and monitor pipeline systems and are designed to immediately implement protective measures should a leak be detected.
Here's how you can help us keep our pipelines safe:
- Keep the rights of way near or on your property clear of any kind of obstruction. Property owners should not dig, build, store or place or plant anything on the right of way. Pipeline rights of way must be kept free of structures and other obstructions in order to provide us access to the pipeline for maintenance, as well as in the event of an emergency.
- Before beginning work on any project near a pipeline (marked by a pipeline marker), call 811 -- the national one-call number -- or your state's One Call System. Every digging job requires a call -- even small projects like planting trees or shrubs. It is for your safety and that of the public. It is a free call -- and it is the law! You can find out more about pipelines operating in your area from the National Pipeline Mapping System.
- We seek your help in keeping our pipelines safe. We ask that you report any unusual sounds, smells or suspicious activity to our 24-hour emergency number, 1-800-537-5200. You can call us at anytime with your concerns.
We work hard to prevent a pipeline incident, but in the unlikely event of a pipeline emergency, we are prepared to quickly respond. We regularly communicate, plan and drill with your local emergency personnel, such as fire and police departments, to ensure our response to an incident is well-coordinated and effective.